Terms & Conditions

Effective Date: March 30, 2026 | Last Updated: March 30, 2026

1. Overview

These Terms and Conditions govern your use of Prep Life Nutrition's meal preparation services, nutrition consultation program, SMS notification program, and client portal. By placing an order, using our services, or opting in to SMS notifications, you agree to these terms.

2. SMS Notification Program

Prep Life Nutrition offers an SMS notification service to keep you informed about your order status. By providing your phone number and opting in, you consent to receive transactional text messages from us. Reply STOP at any time to unsubscribe, or HELP for assistance.

Program Name

Prep Life Nutrition Order Notifications

Program Description

Automated transactional SMS messages providing real-time updates on your meal prep order status, including preparation confirmations, out-for-delivery alerts, and delivery completion notifications.

Message Frequency

Message frequency varies based on your order activity. You may receive up to 3 messages per order (one for each status update: preparing, out for delivery, and delivered), typically ranging from 0 to 6 messages per week.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Prep Life Nutrition is not responsible for any charges from your carrier related to receiving SMS messages.

Opt-Out Instructions

You can opt out of SMS notifications at any time. Text STOP to the number from which you received messages to unsubscribe immediately. You will receive a one-time confirmation and no further notifications will be sent. To re-subscribe, text START to the same number. You may also contact our team directly to manage your SMS preferences.

Help

For help or questions about SMS notifications, text HELP to the number from which you received messages, or contact us at preplifenutrition@gmail.com

3. Meal Preparation Services

Prep Life Nutrition provides weekly meal preparation and delivery services. By placing an order, you agree to pay the listed prices for meals selected. All orders are subject to availability and our current menu offerings.

4. Orders and Payment

Orders are processed through our order management system. Payment is collected at the time of order placement via accepted payment methods (including Square). All prices are in US dollars and include applicable fees unless otherwise noted.

5. Delivery

We deliver to addresses within our service area in the Savannah, Georgia region. Delivery times and availability are subject to operational schedules. You are responsible for providing accurate delivery address information.

6. Proof-of-Delivery Photos

By accepting delivery at your address, you acknowledge that our driver will capture a photo at your delivery location as confirmation of successful fulfillment. These photos are stored securely and used solely to verify delivery. Proof-of-delivery photos are automatically deleted 30 days after the delivery date and are not shared with third parties.

7. Nutrition Consultation Services

Prep Life Nutrition offers optional wellness coaching and nutrition consultation services. By participating in a nutrition consultation, you acknowledge and agree to the following:

Nutrition consultations are for general wellness coaching purposes only and do not constitute medical advice, diagnosis, or treatment. Always consult a licensed healthcare provider before making significant changes to your diet, exercise routine, or health regimen.
We collect health-related information (body metrics, goals, and dietary needs) only after you provide explicit digital consent. No consultation data is recorded without your signed consent.
You may request deletion of your consultation records at any time by contacting us at preplifenutrition@gmail.com.
Consultation data is used solely for coaching and meal planning purposes and is never shared with third parties.

8. Client Portal

Clients may access a personal portal to view their order history, active meal plan, nutrition consultation summaries, and profile information. Access is provided via a secure link. You are responsible for maintaining the confidentiality of any access credentials or links you receive.

9. Dietary Information

While we make every effort to accommodate dietary restrictions and preferences noted in your profile, our kitchen handles common allergens. Nutrition information provided is estimated and may vary. You are responsible for informing us of any allergies or dietary restrictions.

10. Cancellations and Refunds

Cancellation and refund policies are communicated at the time of order. Please contact us as early as possible if you need to modify or cancel an order. Once meal preparation has begun, cancellations may not be possible.

11. Limitation of Liability

Prep Life Nutrition is not liable for any indirect, incidental, or consequential damages arising from the use of our services, SMS notification program, or nutrition consultation program. Our total liability shall not exceed the amount paid for the specific order or service in question.

12. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised terms.

13. Contact Information

For questions, concerns, or to exercise your opt-out rights, please contact us:

Prep Life Nutrition

Email: preplifenutrition@gmail.com

Savannah, Georgia

For SMS support, text HELP to our messaging number.

To opt out of SMS, text STOP at any time